FAQ
Frequently asked questions
Airtime to Cash
How does Airtime to Cash work?
Send us airtime from your line and, once verified, we credit the cash equivalent to your BillAfrik wallet.
KYC
What documents do I need for KYC?
Tier 1 needs your BVN or NIN plus a valid government ID; Tier 2 adds proof of address and a quick video check.
Payments
How long do bill payments take?
Airtime, data, and most bill payments complete instantly. Occasionally a provider delay means a few minutes.
Wallet
How do I fund my wallet?
Go to Wallet → Fund Wallet and pay securely with your card via Paystack.